Privacy Policy

Privacy Policy

Last updated: June 2025

At CasinoLab Reviews — The Local Guide (casinolab-reviews.com), we take your privacy seriously. This page explains, in plain language, exactly what information we collect when you visit our site, why we collect it, how long we keep it, and what rights you have under Canadian privacy law — primarily the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation in Alberta, British Columbia, and Québec. We are an independent comparison and review site for Canadian players aged 19 and over. We do not operate any casino, accept wagers, or hold player accounts.

Who We Are

CasinoLab Reviews — The Local Guide is the operating entity behind casinolab-reviews.com. We publish independent reviews, ratings, and comparisons of online casinos available to Canadians. Our editorial approach is explained on our How We Rate page, and our commercial relationships with operators are fully disclosed on our Affiliate Disclosure page. For privacy-related enquiries, you can reach us at: [email protected].

Data We Collect

Because we are purely an informational site with no user accounts, registration forms, or player portals, we collect technical and behavioural data only. No name, email address, payment detail, or government identifier is collected directly by us. The technical data we process includes:

• Log data: IP address (truncated after 24 hours), browser type and version, operating system, referring URL, pages viewed, and timestamps.
• Cookies and local storage: We use first-party cookies for session management and analytics, and third-party cookies set by our analytics provider (Google Analytics 4 in anonymised mode) and by affiliate networks. You can manage cookie preferences via our consent banner at any time.
• Aggregate analytics: Page-view counts, session durations, device categories, and geographic region (province level, not city or street). We never attempt to re-identify anonymised analytics data.

Purposes and Legal Basis

Under PIPEDA, we must collect personal information only for purposes a reasonable person would consider appropriate. Our purposes are limited to:

1. Site operation and security — keeping the site online, detecting malicious traffic, and diagnosing technical errors. Legal basis: our legitimate interest in running a secure website.
2. Analytics and improvement — understanding which reviews, guides, and comparison tables are most useful to Canadian players so we can improve them. Legal basis: legitimate interest, balanced against your privacy rights; you can opt out via the cookie banner.
3. Affiliate tracking — when you click a casino link, a cookie or tracking parameter identifies us as the referring source to the casino operator. This is explained in detail below. Legal basis: legitimate interest in earning referral income that funds the site.

Affiliate Tracking by Casino Operators

When you click a "Visit Casino" or similar outbound link on our site, you are redirected to a licensed online casino. At that point, the casino's own privacy policy governs your data. The casino's affiliate system will typically set a tracking cookie or append a parameter to your URL so the operator can attribute your registration (if you choose to sign up) to our referral. We receive aggregate commission reports — we do not receive your name, email, deposit amounts, or any other personal details from operators. We encourage you to read the privacy policy of any casino you visit before creating an account. Gambling carries real financial risk; please review our Responsible Gambling page before playing.

Data Retention

We retain raw server log files, including truncated IP addresses, for a maximum of 30 days, after which they are deleted automatically. Anonymised analytics aggregates are retained for 26 months in line with Google Analytics 4 defaults. Affiliate click and commission records are retained for 36 months for accounting and audit purposes, in line with Canada Revenue Agency guidance. Cookie consent records are retained for 12 months.

Sharing of Information

We do not sell, rent, or trade any data we collect. We share data only with the following categories of third parties, and only to the minimum extent necessary:

• Analytics provider: Google LLC (data processed under Google's data-processing terms; IP anonymisation is enabled).
• Affiliate networks: Commission Junction, Income Access, and similar platforms, which receive click identifiers only.
• Hosting and CDN providers: Infrastructure partners bound by data-processing agreements consistent with PIPEDA.
• Legal authorities: Where required by Canadian law or a valid court order.

Age Restriction — 19+

Online gambling is restricted to individuals aged 19 or older in most Canadian provinces (18 in Alberta, Manitoba, and Québec, though the majority of our audience is in provinces with a 19+ threshold). Our site is intended exclusively for adults who meet the legal gambling age in their province. We do not knowingly collect data from minors. If you believe a minor has accessed this site, please contact us immediately at [email protected]. If gambling is affecting you or someone you know, please visit our Gambling Addiction page or contact the ConnexOntario helpline at 1-866-531-2600 or the Gambling Support Network at 1-888-230-3505.

Your Rights

Under PIPEDA, and under the Act respecting the protection of personal information in the private sector (Québec Law 25) where applicable, you have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent for data collection (opt out of analytics via the cookie banner).
• Request deletion of personal data we hold, subject to our legal retention obligations.
• Lodge a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

To exercise any of these rights, email [email protected] with the subject line "Privacy Request". We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. When we do, we will update the "Last updated" date at the top of this page and, where the changes are material, post a notice on our homepage. Continued use of casinolab-reviews.com after an update constitutes acceptance of the revised policy. You can always find the current version at casinolab-reviews.com/privacy. For our full terms of use, see our Terms and Conditions.