Gambling Addiction Policy

Our Gambling Addiction Policy

CasinoLab Reviews — The Local Guide is an independent comparison site built for Canadian adults who already choose to gamble and want honest, well-researched information before they do. This page sets out the standards we hold ourselves to, the lines we will not cross, and what to do if gambling stops feeling like entertainment.

Who This Site Is For

Every page on CasinoLab Reviews is intended for readers who are 19 years of age or older. That is the legal minimum age for most regulated gambling activity in Canada, including the provinces we primarily cover. If you are under 19, this site is not for you — please close it now.

We do not knowingly collect data from, market to, or publish content aimed at minors. If you believe a person under 19 has accessed this site using your account or device, please contact us at [email protected] so we can look into it.

Our Advertising and Editorial Standards

We earn revenue through affiliate arrangements with licensed casino operators. Because of that relationship, we hold ourselves to clear rules about how we present information. These are not aspirational guidelines — they are operating standards we apply every time we publish or update a page.

• No guaranteed-win language. We will never describe any casino game, bonus, or strategy as lower-risk, guaranteed to pay out, or as a way to make money. Gambling involves real financial risk. We say so plainly.
• No cherry-picked payout figures. If we quote an RTP percentage or a jackpot size, we include the date the figure was recorded and its source. We do not present historical highs as typical or current results.
• Age and terms notice on every commercial page. Any page that links directly to a casino operator or carries a promotional element will display a 19+ reminder and a prompt to read the operator's full terms and conditions before depositing.
• No countdown clocks or manufactured urgency. We do not use artificial scarcity tactics — no "offer expires in 10 minutes" timers, no "only 3 seats left" copy — to pressure a reader into signing up faster than they otherwise would.
• Bonuses described accurately. Wagering requirements, game restrictions, withdrawal caps, and time limits are listed alongside every bonus we review. If we cannot verify those terms, we do not publish the bonus.

For a full explanation of how affiliate income affects our rankings, see our Affiliate Disclosure and How We Rate Casinos pages.

What We Refuse to Do

Some practices are common in online-casino marketing. We have made a deliberate choice to avoid them entirely.

1. We do not create or distribute content aimed at people under 19. This includes social-media posts, newsletter segments, or landing pages tied to youth culture, gaming platforms popular with minors, or sports properties with significant underage audiences.
2. We do not publish testimonials that imply typical winnings. Stories of large wins are not representative. Publishing them without prominent context — or using them to suggest a reader can expect similar results — is misleading, and we won't do it.
3. We do not bury terms in footnotes or behind toggled elements to make an offer look better than it is. Material conditions belong next to the claim they qualify.
4. We do not sell rankings. Operators cannot pay to appear higher in our comparison tables. Position in any list on this site is determined by our editorial criteria, not by commercial negotiation. If that ever changes, we will say so openly.
5. We do not promote unlicensed operators to Canadian readers. Every casino we review must hold a licence from a recognised regulatory authority. We check this before publication and when we receive credible reports of a change in status.

If Gambling Is Causing You Harm

Gambling is designed to be entertaining, but it carries real risk — including the risk of developing patterns that are difficult to control. If any of the following sound familiar, please take them seriously:

• Spending more money or time gambling than you planned
• Chasing losses — depositing again to try to win back what you've lost
• Hiding gambling activity from people close to you
• Gambling to escape stress, anxiety, or low mood
• Borrowing money or selling belongings to fund gambling

These are not signs of weakness or bad character. They are recognised patterns that respond well to support.

Our Responsible Gambling page lists practical tools — deposit limits, self-exclusion programmes, cool-off periods — available through Canadian operators and provincial regulators. Our Gambling Addiction page goes deeper into recognising problematic patterns and finding professional help.

If you are in Ontario and want to speak to someone now, call ConnexOntario at 1-866-531-2600. The line is free, confidential, and available around the clock. Advisors can connect you with local mental health, addiction, and crisis services.

Corrections and Complaints

If you believe any content on CasinoLab Reviews breaches the standards described on this page — whether it misrepresents odds, fails to disclose terms, targets a vulnerable group, or falls short in any other way — we want to know about it.

Send a description of the issue, including the URL of the page concerned, to [email protected]. We aim to acknowledge complaints within two business days and to publish a correction or clarification within seven days where one is warranted.

This policy sits alongside our Privacy Policy and Terms of Use. It was last reviewed by our editorial team in 2025 and will be updated whenever our practices or the regulatory environment change materially.